Monday, December 3, 2007

Multi-Source Global Network, Inc.

Multi-Source Global Network, Inc. is a corporation with a pioneering office based in Balanga City, Bataan, Philippines. (Balanga City is about 117 km from Manila). Our team is made up of people from a cross-section of various industries with extensive experience in Sales, Marketing and Distribution and Service Operations.

We recognize that a key ingredient to success is a set of highly diligent and competent people that thrive to perform their best day in and out. Our people understand the rewards of faithfulness to the organization.

We train our people the value of excellent customer service, treating every customer as if they were their first. Our people are trained not only to meet but to exceed customer expectations.

At Multi-Source Global Network, Inc., we recognize that companies that are engaged into B2B or B2C environment, it is very essential to have an outsource partner that can provide various levels of solutions to meet its dynamic corporate objectives. We have structured our business model such that it can be highly adaptable to our customers’ changing needs.
We view our success in terms of our contribution to our client’s operating overheads and customer satisfaction in respect to:

Staffing Savings
Increased Sales and other Opportunities
Increased Focus on Core Business
Reduced Facility Requirement and Overhead

As the first call center in the province of Bataan, Multi-Source Global Network, Inc. aims to be the leading and most outstanding call center and be the model for upcoming call centers in the province. It aims to provide the most excellent and high quality service to its clients with highly trained and qualified agents providing customer service support, sales support, technical support, etc.